Terms and Conditions

Welcome to Day's Woodworking!

Thank you for visiting Day's Woodworking. We specialize in handcrafted woodworking, CNC-carved designs, laser engraving, personalized ornaments, decorative plaques, and custom wooden products.

These Terms and Conditions explain our policies regarding orders, payments, shipping, returns, and custom-made products.

By placing an order with Day's Woodworking, you agree to the terms outlined below.

3. Payments and Deposits

All standard and personalized products purchased through Day's Woodworking must be paid in full before production begins, unless otherwise agreed upon in writing.

Payments are processed securely through PayPal. Day's Woodworking does not directly collect or store customers' credit card information.

For larger custom woodworking projects, a deposit may be required before materials are purchased or fabrication begins. Any deposit amount, payment schedule, and cancellation terms will be provided to the customer and agreed upon before payment.

The remaining balance on larger custom projects must be paid in full before shipping, delivery, or pickup.

All prices and applicable shipping charges will be disclosed before the customer completes payment.

4. Order Cancellations

Customers may request cancellation of an order before production begins.

Because personalized ornaments, engraved plaques, and other custom products are made specifically for each customer, cancellations may not be possible once engraving, machining, or customization has started.

Orders canceled before production begins will receive a full refund.

For larger custom projects requiring a deposit, cancellation and refund conditions will be explained and agreed upon before payment.

If Day's Woodworking must cancel an order because of unavailable materials, equipment problems, or other circumstances, the customer will receive a full refund of any payments made for that order.

5. Shipping and Delivery

Day's Woodworking carefully packages all products to help ensure they arrive safely.

Shipping Rates:

• Personalized Christmas ornaments: $9.99 flat-rate shipping within the contiguous 48 United States.

• Nativity plaques: $15.00 flat-rate shipping within the contiguous 48 United States.

• Larger custom woodworking projects: Shipping costs will be quoted separately before payment.

Processing and Delivery Times:

Because many of our products are handmade or personalized, production times may vary depending on order volume, material availability, and design requirements.

Estimated delivery dates are not guaranteed. Shipping delays caused by carriers, weather, holidays, or circumstances outside our control may occur.

Shipping Addresses:

Customers are responsible for providing accurate shipping addresses. Please contact us immediately if an address needs to be corrected.

Lost or Damaged Shipments:

If your order arrives damaged or does not arrive, please contact Day's Woodworking at dayswoodworking.orders@gmail.com.

For damaged items, photographs of the packaging and product will help us resolve the issue quickly.

If a product arrives damaged, the customer may choose a free replacement or a refund. Lost shipments will be investigated with the shipping carrier and resolved appropriately.

6. Returns, Refunds, and Replacements

Personalized and Custom Products:

Because personalized ornaments, engraved plaques, and custom woodworking products are made specifically for each customer, we generally do not accept returns or provide refunds for changes of mind or customer-submitted spelling and design errors that were reproduced correctly.

Damaged, Defective, or Incorrect Products:

If a product arrives damaged, defective, or contains an error made by Day's Woodworking, the customer may choose either a free replacement or a full refund, including the original shipping charge.

Please contact us within 14 days of delivery when possible. Include your order information and photographs of the issue to help us resolve it quickly. This requested reporting period does not limit rights provided by applicable law.

Nonpersonalized Products:

Unused, nonpersonalized products may be returned within 14 days of delivery. Customers should contact Day's Woodworking before returning an item.

Unless the product is defective or incorrect, the customer is responsible for return shipping costs.

Refund Processing:

Approved refunds will be issued to the original payment method. Processing times may vary depending on PayPal and the customer's financial institution.

Contact Information:

For returns, refunds, or replacement requests, please email dayswoodworking.orders@gmail.com.

7. Product Care and Safety

Natural Wood Care:

Day's Woodworking products are made from natural wood and should be handled with care to preserve their appearance and quality.

Avoid prolonged exposure to direct sunlight, excessive moisture, extreme temperatures, and high humidity.

Clean decorative wooden products gently with a soft, dry cloth. Do not soak them in water or use harsh cleaning chemicals.

Christmas Ornaments and Decorative Products:

Wooden Christmas ornaments and decorative plaques are intended for indoor decorative use unless otherwise specified.

Keep ornaments and other small decorative products away from open flames, candles, and excessive heat.

Products containing small parts, hanging chains, or decorative attachments should be kept out of reach of young children and pets.

Food Contact and Charcuterie Boards:

Wooden serving boards intended for food contact should be cleaned by hand and dried promptly. Do not place them in a dishwasher or allow them to soak in water.

Follow any product-specific care instructions provided with your purchase.

Proper Use:

Customers should use each product only for its intended purpose. Decorative products are not designed to support weight or serve as structural components.

8. Intellectual Property and Custom Artwork

Original Designs and Artwork:

All original designs, CNC-carved artwork, laser engraving patterns, photographs, product descriptions, logos, and other original creative content produced by Day's Woodworking remain the intellectual property of Day's Woodworking unless otherwise agreed upon in writing.

Customers may not reproduce, distribute, sell, or commercially use Day's Woodworking original designs or artwork without prior written permission.

Customer-Provided Photographs and Designs:

Customers who submit photographs, logos, artwork, or other materials for personalized products confirm that they own the materials or have permission to use them for the requested purpose.

Customers grant Day's Woodworking permission to use submitted materials solely as necessary to design and produce their orders.

Ownership of customer-provided materials remains with the original rights holder.

Custom Design Services:

Purchasing a custom wooden product does not automatically transfer copyright or commercial reproduction rights to the customer.

Any transfer of design ownership or commercial usage rights must be agreed upon separately in writing.

Product Photographs and Marketing:

Day's Woodworking may photograph completed products for business records and promotional purposes. We will request customer permission before publicly displaying personal photographs, names, or other identifying information incorporated into a custom design.

Respect for Intellectual Property:

Day's Woodworking respects the intellectual property rights of others and reserves the right to decline orders involving copyrighted or trademarked materials when appropriate authorization has not been provided.

9. Limitation of Liability

Handcrafted Product Characteristics:

Day's Woodworking creates handcrafted products using natural wood. Minor variations in grain, color, texture, and appearance are normal characteristics of handmade wooden products.

Natural expansion, contraction, and minor changes caused by temperature, humidity, or ordinary aging do not necessarily indicate a manufacturing defect.

Product Use and Care:

Customers are responsible for following the care and safety instructions provided with their products.

Day's Woodworking is not responsible for damage caused by misuse, improper storage, unauthorized modifications, or failure to follow reasonable product care instructions, except where otherwise required by law.

Shipping and Delivery:

Day's Woodworking is not responsible for delays caused by shipping carriers, severe weather, or circumstances beyond our reasonable control.

However, we will assist customers with investigating lost or damaged shipments and provide refunds or replacements in accordance with our Shipping and Returns policies.

Limitation of Damages:

To the extent permitted by applicable law, Day's Woodworking will not be liable for indirect, incidental, or consequential damages arising from the use or misuse of its products.

Nothing in these Terms and Conditions limits or excludes any liability or customer rights that cannot legally be limited or excluded under applicable law.

10. Governing Law and Contact Information

Governing Law:

These Terms and Conditions are governed by the laws of the State of Tennessee, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes relating to purchases from Day's Woodworking will be handled in accordance with applicable state and federal laws.

Changes to Terms and Conditions:

Day's Woodworking reserves the right to update these Terms and Conditions as business operations, products, or applicable laws change.

Updated terms will be posted on our website. Changes will not retroactively alter the terms of an existing order unless agreed upon by both parties or required by law.

Contact Information:

If you have questions about our products, orders, shipping, returns, or these Terms and Conditions, please contact us.

Day's Woodworking

Email: dayswoodworking.orders@gmail.com

Phone: 865-414-5961

Website: https://sites.google.com/view/dayswoodworking/home

Located in Tennessee, USA.

Effective Date: October 25, 2026